Skip to content
Kunamix

Updated January 30, 2026

Privacy policy

We are committed to protecting your privacy and handling your data with care and transparency.

Security
We protect your data with industry-standard encryption and security measures.
Transparency
We are open about how we collect, use, and share your information.
Control
You have control over your personal data and privacy preferences.
Compliance
We comply with all applicable data protection laws and regulations.

1. Introduction

  • Kunamix Digital Solutions ('we', 'our', or 'us') is committed to protecting your privacy and ensuring the security of your personal information.
  • This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, your privacy rights, and how the law protects you.
  • By using our services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

  • Personal Information: Name, email address, phone number, company name, billing address, and payment information when you engage our services.
  • Project Information: Details about your project requirements, business objectives, and any content or materials you provide for project development.
  • Technical Data: IP address, browser type, device information, operating system, and usage data collected through cookies and similar technologies.
  • Communication Data: Records of correspondence, feedback, survey responses, and support inquiries.
  • Referral Information: If you participate in our referral program, we collect information about referred clients with your consent.

3. How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our digital services including web development, mobile apps, and design solutions.
  • Communication: To respond to inquiries, provide customer support, send project updates, and communicate about our services.
  • Payment Processing: To process transactions, send invoices, and manage billing.
  • Marketing: With your consent, to send promotional materials, newsletters, and information about new services. You can opt-out at any time.
  • Analytics: To analyze usage patterns, improve our services, and enhance user experience.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.
  • Referral Program: To manage and process referral rewards and commissions.

4. Data Security

  • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • All sensitive data is encrypted using SSL/TLS protocols during transmission.
  • We use secure servers and databases with restricted access to authorized personnel only.
  • Regular security audits and updates are performed to maintain the highest security standards.
  • Despite our efforts, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
  • In the event of a data breach, we will notify affected users in accordance with applicable laws.

5. Information Sharing & Disclosure

  • Service Providers: We may share information with trusted third-party service providers who assist in operating our business (payment processors, hosting providers, email services).
  • Legal Requirements: We may disclose information if required by law, court order, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
  • With Your Consent: We may share information with third parties when you have given explicit consent.
  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.
  • Portfolio & Marketing: With your permission, we may showcase your project in our portfolio and marketing materials.

6. Cookies & Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your experience on our website.
  • Essential Cookies: Required for basic website functionality and security.
  • Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, etc.).
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
  • You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
  • We use Google Analytics to analyze website traffic. You can opt-out using Google's opt-out tools.

7. Your Privacy Rights

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request correction of inaccurate or incomplete personal data.
  • Deletion: You may request deletion of your personal information, subject to legal obligations.
  • Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Opt-Out: You can opt-out of marketing communications at any time by clicking 'unsubscribe' in our emails.
  • Withdraw Consent: You may withdraw consent for data processing where we rely on consent as the legal basis.
  • To exercise these rights, please contact us at contact@kunamix.com.

8. International Data Transfers

  • Your information may be transferred to and processed in countries other than your country of residence.
  • We ensure appropriate safeguards are in place to protect your data during international transfers.
  • By using our services, you consent to the transfer of your information to India and other countries where we operate.
  • We comply with applicable data protection laws regarding international data transfers.

9. Data Retention

  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
  • Project-related data is typically retained for the duration of the project and for 3-5 years thereafter for legal and accounting purposes.
  • Marketing data is retained until you opt-out or request deletion.
  • After the retention period, we securely delete or anonymize your personal information.
  • Some information may be retained for longer periods if required by law or for legitimate business purposes.
  • Our website may contain links to third-party websites, services, or applications.
  • We are not responsible for the privacy practices of these third-party sites.
  • We encourage you to review the privacy policies of any third-party sites you visit.
  • This Privacy Policy applies only to information collected by Kunamix.

11. Children's Privacy

  • Our services are not intended for children under the age of 18.
  • We do not knowingly collect personal information from children under 18.
  • If we become aware that we have collected data from a child under 18, we will take steps to delete such information.
  • If you believe we have collected information from a child, please contact us immediately.

12. Compliance with DPDP Act 2023

  • As a Data Fiduciary under India's Digital Personal Data Protection Act, 2023, Kunamix Digital Solutions processes your personal data in accordance with the provisions of the Act.
  • Lawful Purpose: We process your personal data only for the lawful purposes stated in this Privacy Policy and with your consent, or as permitted under the Act.
  • Data Principal Rights: As a Data Principal, you have the right to access your personal data, request correction or erasure, nominate a representative, and withdraw consent at any time by contacting us at contact@kunamix.com.
  • Consent Withdrawal: You may withdraw consent for processing your personal data at any time. Upon withdrawal, we will cease processing your data unless retention is required by law.
  • Grievance Redressal: If you have a grievance regarding the processing of your personal data, you may contact our Grievance Officer at contact@kunamix.com. If your grievance is not resolved satisfactorily, you may file a complaint with the Data Protection Board of India.
  • Data Breach Notification: In the event of a personal data breach, we will notify the Data Protection Board and affected Data Principals in accordance with the timelines and procedures prescribed under the Act.

13. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • We will notify you of any material changes by posting the new Privacy Policy on our website and updating the 'Last Updated' date.
  • For significant changes, we may provide additional notice via email or prominent website notification.
  • Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.